The Media, Information and Communication Technologies Sector Education and Training Authority (MICT SETA) offers industry-recognized qualifications designed to meet the evolving demands of the digital economy.
End User Computing
(NQF Level 3)
Comprehensive introduction to computer literacy, office applications, and basic troubleshooting for workplace productivity.
Technical Support
(NQF Level 4)
Focuses on hardware diagnostics, network configuration, and customer service skills for IT support professionals.
Systems Development
(NQF Level 5)
Advanced programming, database management, and software development methodologies for aspiring developers.
Services SETA Programs
Specialist Hygiene and Cleaning NQF L2
Supervisory Cleaning NQF L3
Business Administration NQF L2
Business Administration NQF L4
New Venture Creation NQF L4
Generic Management NQF L4
Generic Management NQF L5
INSETA Programs: Short Term Insurance (NQF Level 4)
Curriculum
Highlights
Risk assessment and underwriting fundamentals. Client relationship management & advisory skills. Claims processing and policy administration. Regulatory compliance and ethics in insurance.
Career
Opportunities
Graduates qualify for positions as insurance agents, underwriting assistants, claims administrators, and client service representatives across the insurance sector.
Industry-Recognized
Qualification
FSCA-compliant certification designed for insurance professionals seeking comprehensive understanding of short-term insurance principles and practices.
QCTO Programs: Building Essential Workplace Skills
Our Quality Council for Trades and Occupations (QCTO) accredited programs provide industry-recognized qualifications across multiple sectors:
All programs include practical workplace components and are designed with industry partner input to ensure job market relevance.
Outdoor
Maintenance
Garden Worker (NQF Level 2) qualification covers plant care, landscape maintenance, equipment handling, and sustainable gardening practices for both residential and commercial settings.
Advanced Management
Certifications
Security Manager and Occupational Safety Practitioner (both NQF Level 5) programs develop leadership skills, risk assessment capabilities, and regulatory compliance expertise for supervisory positions.
Entry-Level
Qualifications
Commercial Cleaning (NQF Level 1) and Healthcare Cleaning (NQF Level 2) programs provide specialized training in sanitization protocols, equipment operation, and industry-specific cleaning standards.
First Aid Certifications: Emergency Response Training
Basic First Aid (NQF Level 1)
Entry-level certification covering wound care, CPR basics, and emergency response fundamentals for workplace safety compliance.
Intermediate Emergency Care (NQF Level 2)
Advanced training in trauma management, specialized CPR techniques, and emergency assessment protocols for higher-risk environments.
Advanced First Responder (NQF Level 3)
Comprehensive certification qualifying graduates as workplace first responders with leadership capabilities during emergency situations.
Designed for workplace compliance with Occupational Health and Safety regulations, these short courses range from 2-6 weeks with flexible scheduling options. Graduates receive nationally recognized certification valid for 2-3 years.